Packwoods Europe – Frequently Asked Questions
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General Questions about Packwoods products
What products does Packwoods Europe offer?
We offer a range of HHC-infused products, including:
- Packwoods HHC Gummies: Flavoured edibles with varying potencies.
- Packwoods HHC Disposable Vapes: 1g pens with HHC distillate.
- Packspod HHC Live Resin Vapes: 2g disposable vapes using live resin for richer effects.
What’s the difference between Packspod and Packwoods HHC vapes?
Packspods contain 2g of HHC live resin, are rechargeable, and offer longer-lasting use. Packwoods HHC vapes contain 1g of distillate and are smaller but equally convenient.
Are these products safe and lab-tested?
Yes. All products are lab-tested, free of harmful additives, and made from legal hemp-derived HHC. Lab reports are available upon request.
Do they contain nicotine or tobacco?
No. All vapes are nicotine- and tobacco-free.
Do they contain THC or CBD?
Only trace (legal) amounts of THC under 0.3%. No added CBD.
HHC and Cannabinoid Information
What is HHC?
HHC (hexahydrocannabinol) is a hydrogenated cannabinoid derived from hemp, offering THC-like effects while being legally distinct.
How does HHC make you feel?
It provides a relaxing, euphoric sensation similar to THC but is often described as milder and less anxiety-inducing.
Is HHC legal?
Yes, in many EU countries. It is derived from hemp and contains <0.3% THC. Please check your local laws before ordering.
Is HHC safe?
When used responsibly, yes. Side effects may include dry mouth, drowsiness, or increased appetite. Start with a low dose.
Will HHC show up on a drug test?
It might. Some drug tests may not distinguish between HHC and THC metabolites.
Product Usage
How do I use the vape pens?
Unbox, remove caps, and inhale. No buttons needed. Rechargeable models can be charged via USB.
How should I dose HHC gummies?
Start with half of a 50mg gummy (25mg) and wait 1.5-2 hours before taking more. The 360mg gummies are for experienced users only.
How long do effects last?
- Vapes: onset in minutes, lasts 2–4 hours.
- Edibles: onset in 30–90 minutes, lasts 4–6 hours or more.
How to store these products?
Keep in a cool, dry place. Avoid direct sunlight. Keep away from children and pets.
Can I refill the vape pens?
No, all devices are disposable. Rechargeable only to use the full oil.
Orders and Payments
How do I order?
- Add products to your cart
- Proceed to Checkout
- Submit your shipping info
- Receive a secure Pay-by-Link email
- Complete payment online
What is Pay-by-Link?
A secure, one-time payment link is sent via email. Allows payment by credit/debit card or digital wallet.
Is payment secure?
Yes. Transactions occur on PCI-compliant platforms. We do not store your payment info.
What do you accept for payment?
We accept the following: All Major Credit Cards – iDEAL – PayPal and Direct Bank Transfer, and more.
Can I cancel or change my order?
Yes, if your order hasn’t shipped yet. Contact us immediately.
Do you offer discounts?
Yes. Free shipping for orders over €100 and occasional promotions.
Shipping and Delivery
Where do you ship?
Most of the EU and select international destinations. Please ensure HHC is legal in your country before ordering.
How long does delivery take?
- EU: 2–10 working days
- International: Up to 30 working days
How much is shipping?
Calculated at checkout. Free shipping on orders over €100.
Do you provide tracking?
Yes. Tracking info is emailed once your order is dispatched.
What if my package is delayed or missing?
Contact us with your order and tracking number. We will assist.
Will I have to pay customs fees?
Possibly, if outside the EU. The customer is responsible for import taxes.
Shipping policy link: View our full Shipping Policy
Returns and Refunds
What’s your return policy?
30-day returns for unopened, unused products. Sale items excluded.
How do I request a return?
Email info@packwoods.eu with your order number and reason for return.
What if my product is damaged or defective?
Contact us immediately with a photo and details. We’ll replace or refund.
When will I get my refund?
Once we receive and inspect your return, refunds are issued within a few business days.
Do you offer warranties?
No formal warranty, but we replace defective items received within reason.
Legal Disclaimers and Product Safety Warnings
Minimum age requirement:
You must be 18+ to order and use Packwoods products. Follow local age laws.
Medical disclaimer:
These products are not intended to diagnose, treat, or cure any condition. Use at your own risk.
Safety tips:
- Do not drive or operate machinery under the influence
- Do not use while pregnant or breastfeeding
- Store safely away from children
- Consult a doctor if you have medical conditions
Drug testing disclaimer:
HHC may result in a positive drug test. Use with caution.
Full terms and privacy:
See our Terms & Conditions and Privacy Policy
Need help? Contact us:
- Email: info@packwoods.eu
- Chatbot: Coming soon!
- Contact Form: Get in touch
